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Free, publicly-accessible full text available October 22, 2026
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Sharma, Tanusree; Tseng, Yu-Yun; Zhang, Lotus; Ide, Ayae; Mack, Kelly Avery; Findlater, Leah; Gurari, Danna; Wang, Yang (, ACM)Free, publicly-accessible full text available October 22, 2026
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Huffman, Shuxu; Chen, Si; Mack, Kelly Avery; Su, Haotian; Wang, Qi; Kushalnagar, Raja (, ACM)Generative AI tools, particularly those utilizing large language models (LLMs), are increasingly used in everyday contexts. While these tools enhance productivity and accessibility, little is known about how Deaf and Hard of Hearing (DHH) individuals engage with them or the challenges they face when using them. This paper presents a mixed-method study exploring how the DHH community uses Text AI tools like ChatGPT to reduce communication barriers and enhance information access. We surveyed 80 DHH participants and conducted interviews with 9 participants. Our findings reveal important benefits, such as eased communication and bridging Deaf and hearing cultures, alongside challenges like lack of American Sign Language (ASL) support and Deaf cultural understanding. We highlight unique usage patterns, propose inclusive design recommendations, and outline future research directions to improve Text AI accessibility for the DHH community.more » « lessFree, publicly-accessible full text available April 25, 2026
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Mack, Kelly Avery; Glazko, Kate S; Islam, Jamil; Hofmann, Megan; Mankoff, Jennifer (, ACM)Slide deck accessibility is often studied for people who are blind or visually impaired, but rarely for other people with access needs. We first conducted focus groups with 17 people with slide deck access needs and found that their access needs differed greatly and often conflicted. Moreover, some people’s access needs changed throughout the day (e.g., needing lower contrast colors at night). Therefore, we conducted a design probe with 14 of the existing participants to understand the experience of using a plug-in that lets audience members at a presentation modify a local copy of the slides to meet their accessibility needs. We then interviewed four slide deck authors and presenters to offer a preview of the perspectives that other stakeholders of this tool might have. Finally, we created a functional prototype as a Google Slides plug-in with a subset of the features requested by the participants.more » « less
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